Lumen Payments
2022 — PresentStaff Platform Engineer · San Francisco, CA
- Led the migration of 140 services from bespoke Jenkins pipelines to a shared Tekton platform, cutting median deploy time from 40 minutes to 3m 50s.
- Designed the multi-tenant Kubernetes topology now running production traffic across four regions.
- Built the internal CLI that 300+ engineers use daily; adoption reached 94% without a mandate.
Harbor Commerce
2019 — 2022Senior Site Reliability Engineer · San Francisco, CA
- Owned the observability stack — Prometheus, Thanos, and a Grafana estate covering 2,000 services.
- Cut alert volume 71% by replacing threshold alerts with SLO burn-rate alerting, which measurably reduced on-call burnout.
- Ran incident command for Tier-1 outages and rewrote the postmortem process around blameless review.
Beacon Data
2016 — 2019Infrastructure Engineer · Remote
- Automated cluster provisioning with Terraform and Ansible across AWS, GCP, and Azure.
- Contributed to the Beacon Cloud control plane, focusing on rolling-upgrade safety.